- Connect your device to your PC.
- For Android users:
- After you have successfully connected your device with your computer, you will see your device as the Removable Flash Disc which stores all your phone/tablet files.
- Open the Removable Flash Disc, find the folder "/Android/data/com.socialquantum.acityint/"
- For iOS users:
- Download the program iPhone Explorer ([1]) on your computer.
- Connect your device to your PC and open iPhone Explorer.
- Find the folder Apps/Megapolis/Documents.
- For Android users:
- Find the following files from this folder to your computer:
curr_console.log
curr_console_head.log
curr_console_1.log
last_console.log
last_console_1.log
last_console_head.log - Put these files into an archive and attach it here, so we could investigate the matter. You may also download the files to any online file storage and give us a link to download them from the source.
[Source]